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Frequently asked questions

We've answered our most frequently asked questions here.

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We understand you will have questions about purchasing your new home.

Here we provide some answers to help you. Our team will help you every step of the way through this important process.

  • How do we register for details about plots?

    Contact our sales team at 3Keys Property 01302 867888 enquiries@3keysproperty.co.uk

  • How do I reserve a new home?

    Contact 3Keys Property who will take relevant contact details and arrange the necessary next steps.  Please note the reservation fee of £1000 is payable directly to the developer.

  • For how long can I reserve a plot?

    We will discuss your individual circumstances and agree an appropriate timescale.

  • Is my reservation fee refundable?

    Idyllic Homes is fully compliant with the guidelines set out under the Consumer Code, which was developed to make the home buying process fair and transparent for purchasers.  In line with these guidelines, Idyllic Homes will reimburse £500 of your reservation fee should you not proceed to exchange of contracts. The remaining reservation fee is retained by us to cover our administration costs. We will provide you with a copy of the Consumer Code at the point of reservation, or at any time upon request.

  • Do I need to sell my existing home before I can reserve a new one?

    You must be in a position to proceed with the purchase before you can reserve an Idyllic Developments home, however we are happy to discuss and review your circumstances if you have not sold your home. Once you have reserved a new home with us, the property will normally be reserved until the date stated on your Reservation Form. We reserve the right to cancel your reservation if your home is not sold within 6 weeks.

  • Can you provide mortgage advice?

    Contact our sales team at 3Keys Property who can put you in touch with a mortgage advisor. 3Keys Property: 01302 867888 enquiries@3keysproperty.co.uk

  • Can I choose the specification of my home?

    Our aim is to create your perfect home which is why you can choose from a range of kitchens and ceramic tiling ranges. We also offer the opportunity to tailor make your own unique kitchen at an additional cost. Our sales team will discuss the options available to you.

  • Can I visit my new home during construction?

    We understand it is an exciting time seeing your new home come to life. If you would like to visit your new home during its construction, simply make a pre-arranged appointment with one of our sales advisors at 3Keys Property: 01302 867888 enquiries@3keysproperty.co.uk. Your safety is our priority which means during your visit we will provide the necessary safety clothing, hard hats, and high-visibility vests.

  • Will my new home come with any warranty?

    Our attention to detail is second to none and achieving the highest standard of house building is our promise which is why all our homes come with a Local Authority Building Control (LABC) 10 year warranty, the industry standard for excellence. For further details please visit https://www.labc.co.uk

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Contact Us

Unit 6
Avro Park
Doncaster Sheffield Airport
First Avenue
Doncaster
DN9 3RH

Call us today on 01302 579535 or fill out our online enquiry form here